Frequently Asked Questions

If you have a question that is not addressed, click here to email me your question.

Each lesson includes a 3 – 10 minute video, and an assignment that may take anywhere from 15 minutes to a couple of hours. The amount of time required to complete your assignments varies based on the lesson content and your proficiency in Photoshop. A good average is to carve out 2 – 3 hours per day for 7 days.
Three years ago my answer to this question would have been “I don’t know, probably not.” Today, however, the answer is yes, and I’ll tell you why. DesignBoost started out 3 years ago as “the Mobile Design Starter Kit”. When I created the kit, I assumed other designers like myself were also interested in learning mobile design.

Turns out, of the 2,000+ folks who use DesignBoost training today, over one-half are self-described developers. Some with a background in mobile, others with web background and still others with C, Java etc. What all of these people have in common is a desire to create products with an excellent user experience and visual design. Through this experience of working with the developer community I can say with confidence that developers can learn design fundamentals that result in a professionally designed product. Pretty cool!

Much of the feedback I get from my designer students relates to how DesignBoost provides a shortcut to design knowledge that is currently either trial by fire, or a lot of research to unearth. Especially in the realm of mobile design, where the boundaries are still unclear. Most note their appreciation for being able to find a lot of answers to design questions all in one place, along with quality, pixel-perfect design files that jump start their process.

Could you figure out how to design stuff doing research on your own? Sure. Could you waste a lot of time? Definitely. DesignBoost is a place where all of the fluff has been removed to give a hands-on “learn by doing” environment.

To get the most out of DesignBoost courses, it is highly recommended that you have a copy of Photoshop CS3 or higher. If you are a student, you can purchase a discounted copy of Photoshop at Journeyed. Some of the design templates are also provided in Pixelmator, but ALL of the hands-on design file manipulation and training takes place in Photoshop.

Hardware requirements are pretty loose – you can work on a Mac or PC. I’d recommend a newer machine that can handle processing large graphics files.

It is very important to have a beginner-level knowledge of Photoshop to get the most from DesignBoost courses. If you’re not at all familiar with the Photoshop interface, you will probably find that the courses move too fast for you. If you would like to take some “Photoshop basics” classes, check out
If you are a expert in the design field, and would like to teach a course on DesignBoost, click here to view Instructor FAQ’s or click here to fill out an application to become an instructor. All instructors are compensated at 50% of the course sell price, paid directly to your Paypal account.
It depends on the heft of the course, but typically new Design Courses are released every 30 – 45 days.
DesignBoost is a design training site and provides a lot of coaching on how designers work in tandem with developers/coders, but does not teach specific classes on programming. If you’re interested in learning how to program apps, I’d suggest searching the topic over at
No, the Bundle Plans you see here do not auto-renew so there are no “subscriptions” to worry about canceling. All sales on DesignBoost are a one-time fee. However, if you are enjoying the training on DesignBoost and want to re-up for another 12-month period you may do so. You will be notified via email a week prior to your 12-month expiration date with a reminder to re-up your account. If your account is not renewed for another 12-month period, access is then closed.
All design templates provided in the courses are under an Attrubution 3.0 Unported License which means you can use the files HOWEVER YOU CHOOSE – for personal or business use. NO LIMITATIONS. With regard to attribution, all I ask is you stay in touch and let me know how the pre-designed templates have been helpful in designing your site, web or mobile apps!
DesignBoost by Jen Gordon is licensed under a Creative Commons Attribution 3.0 Unported License. Based on a work at
Yes. All artwork you create with the help of the design templates provided in all courses is owned by you. Re-selling the templates unaltered or unedited is prohibited.
It is recommended that you use Photoshop CS3 or higher or Pixelmator to edit all design files.
Yes, all Photoshop and .png files are cross-platform compatible. The only files you won’t be able to view on a PC are Pixelmator files (which is a program exclusive to Mac OS).
Yes. All payments are processed via Paypal, which allows you to purchase via your Paypal account, OR by credit card if you do not have a Paypal account.
We accept all payments via Paypal, where you have the flexibility to pay via your Paypal account, or via Visa, Mastercard, American Express or Discover card if you do not have (or wish to) have a Paypal account.
To initiate a refund, simply email Jen by filling out this contact form. If your request is within 30 days of your purchase, a Paypal refund will be issued immediately.
Yes we do have an affiliate program that pays 30% of all sales you refer directly to your Paypal account on a monthly basis. If you already have a DesignBoost login click here to log in, click on the Affiliate Info tab in your Dashboard and enter your Paypal email address. If you do not have a DesignBoost account, click here to sign up for one, then login and click on the Affiliate Info tab in your Dashboard and enter your Paypal email address.
I love it when people share their ideas on new things they want to learn. Click here and fill out the contact form with your idea for a new class.
Yes, any technical difficulties you’re having with the site, please contact us using the contact form, accessible via the contact button in the top right corner of the site.
DesignBoost offers multi-seat discounts that allow access for multiple users. Click here to check out the multi-seat plans.
Each time a new design file or tutorial is posted on DesignBoost, you will receive an email notification. If you unsubscribe from the newsletter, please be aware that you will have to manually check DesignBoost to know what new resources have been posted. If you would still like to quit getting the updates, you can do so by clicking here.